Study at Non-formal Education Institution PKBM: The Suitability between IT and Business Strategy Using SAMM

Authors

  • Lestari Retnawati Universitas Wijaya Kusuma Surabaya, Indonesia
  • Nia Saurina Universitas Wijaya Kusuma Surabaya, Indonesia
  • Firman Pratama Universitas Wijaya Kusuma Surabaya, Indonesia
  • Udik Pudjianto Balai Besar Guru Penggerak Provinsi Jawa Timur, Indonesia

DOI:

https://doi.org/10.35445/alishlah.v16i4.5990

Keywords:

PKBM, Suitability IT strategy, Suitability Business Strategy, SAMM

Abstract

Community Learning Activity Centers (PKBM) provide non-formal education to enhance skills and education access, particularly for individuals excluded from formal systems. PKBM Cerme Gresik integrates information technology (IT) to improve operations; however, aligning IT with business strategies remains a challenge critical for optimizing performance. This study evaluates the alignment between IT and business strategies at PKBM Cerme Gresik using the Strategic Alignment Maturity Model (SAMM). A quantitative approach, involving surveys, was employed to assess six SAMM dimensions: Communication, Competence & Value Measurement, Governance, Partnership, Scope & Architecture, and Skills. Scores were aligned with SAMM's five maturity levels (1–5). The SAMM evaluation revealed the following scores: Communication (3.0), Competence & Value Measurement (2.1), Governance (1.6), Partnership (2.5), Scope & Architecture (2.25), and Skills (2.16). Communication was rated at level 3 (established process), while other dimensions fell at level 2 (committed process), except Governance, which was at level 1 (initial process). The overall alignment maturity score was 2, indicating a committed process. PKBM Cerme Gresik demonstrates a partial commitment to IT-business alignment, focusing on operational coordination. However, challenges such as limited resources, inefficient IT management, and insufficient alignment hinder progress toward higher maturity levels. The study concludes that IT-business strategy alignment at PKBM Cerme Gresik is at a committed process level (level 2). To advance educational impact, efforts to enhance IT resources, management efficiency, and alignment must be prioritized.

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Published

2024-12-11

How to Cite

Retnawati, L., Saurina, N., Pratama, F., & Pudjianto, U. (2024). Study at Non-formal Education Institution PKBM: The Suitability between IT and Business Strategy Using SAMM. AL-ISHLAH: Jurnal Pendidikan, 16(4), 4890–4898. https://doi.org/10.35445/alishlah.v16i4.5990

Issue

Vol. 16 No. 4 (2024): AL-ISHLAH: JURNAL PENDIDIKAN

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